Job ID: 306658

Program Manager (PM)

Fairtrade NAPP (FTNAPP)

Location: Sumatra, Indonesia

Apply by: 12 Jun 2026

Relevant Sectors

Administration, Management, Finance/Accounting, Procurement

Agriculture, Livelihoods, Microfinance, Rural

TOR Vacancy Announcement – Program Manager Indonesia (Sumatra Region)    
       
Position: Program Manager (PM) Indonesia (Sumatra Region)
 
Location: Home Based, Indonesia (Home-based with regional and international travel)
 
Background: Fairtrade Network of Asia and Pacific Producers (FTNAPP)
 
Fairtrade Network of Asia and Pacific Producers (FTNAPP) is a regional network of Fairtrade certified producer organizations across Asia and the Pacific. FTNAPP is registered in Singapore as a non-profit entity and forms part of the global Fairtrade system. FTNAPP currently represents more than 277 producer organizations across 20 countries, supporting over 260,000 farmers and workers producing coffee, cocoa, tea, sugar, rice, spices, and other agricultural commodities. The organization works to strengthen producer organizations, facilitate market access, and build ethical supply chains that deliver fair trading conditions and sustainable livelihoods for farmers and workers. For more information please visit: www.fairtradenapp.org.
Context:
FTNAPP is seeking a dynamic, results oriented development professional with excellent grassroots training skills and motivation to continue working at the grassroots level. The candidate must possess excellent critical thinking and conflict management skills, as well as communication skills suitable for remote team participation.FTNAPP is interested in increasing its investment in field support activities towards the development of better quality and more comprehensive systems, processes and projects at the grassroots. As part of this FTNAPP wants to ensure increased capacity to lead and support activities in the Asia and Pacific regions where its producers and programmes are based. At the same time, FTNAPP is assuming greater operational responsibility within the Fairtrade system and have an interest in strengthening their own capacity to deliver field support to producers and to enhance the effectiveness of their work as well as to contribute to growth of Fairtrade in the region. The associate will work within the regional/national context for capacity building and coordination, under direct supervision from FTNAPP central office. The PM will be a part of FTNAPP’s on-ground execution team. The PM will be instrumental in leading progress towards greater cost-effectiveness, quality, and coherence in the working of national networks. In this role, it is envisaged that, PM will influence the future development of producer organizations in terms of quantity and quality and will help to build collaboration with National and regional civil society organizations.
 
Reporting and communication lines:You will report to the Regional General Manager SE Asia region of FTNAPP. 
 
Objectives:The incumbent must
  • Strengthen the capacities of certified producer organizations to meet Fairtrade standards and benefit from Fairtrade.
  • Work as a seamless conduct in transfer of information from producers to NAPP management.
  • Increase the number of certified producers (either by membership growth of existing organizations or certification of new Producer Organizations).
  • Liaison and facilitate information exchange between producers and NAPP and take active instructions for implementations from the NAPP management on producer needs, market needs, monitoring and evaluation data needs etc.
  • With support from the NAPP leadership team, develop partnerships for complementary producer service delivery, leveraging financial and human resources and technical expertise.
Functions
  • Act as the Program Manager to deliver producer support services commissioned by NAPP - commissioned expert in Fairtrade standards, certification processes, and other Fairtrade strategic areas of importance.
  • Strengthen the capacities of certified producer organizations to meet Fairtrade standards and benefit from Fairtrade
  • Training in Fairtrade standards, certification processes
  • Develop partnerships for complementary producer service delivery, leveraging financial and human resources and technical expertise
  • Whenever applicable, support producers in accessing market opportunities in coordination with the FTNAPP management and other Fairtrade NAPP strategic areas of importance
  • Support in increasing the number of certified producers (either by membership growth of existing organizations or through formation of strategic partnerships)
  • Work according to agreed terms of reference with defined deliverables to meet identified supports needs of both producers and Fairtrade International
  • To act as the locally based Manager between the producers, potential partners and stakeholders in Indonesia with proactive reporting to the reporting officer
Overall competencies
  • Knowledge and/or work experience with any ethical certification and standards
  • Communication: Skilled partnership and relationship builder; networker; effective trainer
  • Extensive knowledge and experience of working with farmer organizations and/or agriculture cooperatives; and in areas of off and on farm expertise, climate change adaptation, youth, gender and HREDD is highly desirable.
  • Strong knowledge of coffee supply chain and other products is preferred.
Must have:The incumbent must
  • Be ethical, loyal and genuinely interested in farmer development.
  • Possess critical thinking and excellent conflict management skills
  • Have a strong work ethic, be keen to grow, develop and be a go-getter.
  • Strong written (MS Word/ PowerPoint) and Oral Communication Skills (Indonesia and English)
  • Be willing to travel frequently, if/when needed, to remote areas to provide support to producer organizations
Requirements and Expectations:
  • Passionate about the mission and the vision of Fairtrade FTNAPP and keen to make a difference to farmers, workers at the grassroots level. Willing to go beyond the job description and make things happen
Linguistically bilingual: Strong in English and Bahasa Indonesia
  • Field experience or interest in working with producer organizations. At least five years of professional working experience, preferably in extension education, training of farmers, workers
  • Good contacts or willing to establish local NGOs, private and government resources.
  • Ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender balance
  • Dynamic trainer - Team player: ability to establish and maintain effective working relations with others in the system and other partner organizations.
  • Familiarity with local culture - Fluency in English
  • Prepared to travel as frequently as needed in the region in basic conditions
  • Proficient in the use of computers, including MS Office, Internet
  • Experience with book keeping, accounts management and administrative skills
  • Experience with Corporate Social Responsibility and certification systems would be a plus
Required Qualifications & Experience  
  • Preferably university degree in business, agricultural, social, or economic science or development studies. Relevant professional experience may also be considered. Candidates with 7+ years of demonstrated experience in agriculture, rural development, agricultural supply chains, producer support services, or related sectors may be considered suitable, even if their formal educational background differs from the preferred disciplines.
  • Experience working with agricultural value chains. 
  • Experience in managing donor funded projects, including proposal development and project implementation
  • Minimum 5 years of experience in an agri-business environment. 
  • Self-motivated individual with the ability to work with minimal supervision. 
  • Strong team player, comfortable working in cross-cultural and cross-functional teams. 
  • Willingness to travel approximately 10–12 days per month.
Key Result Areas
  • Deliver services in line with the instruction from supervising officer, including certification advisory services
  • Utilizing FTNAPP Operating Model and based on tools designed for identifying and prioritizing producer needs, service delivery, and for planning and documentation
  • Communicate relevant information regarding Fairtrade system to Fairtrade applicant and certified producer groups as well as local and / or regional partners
  • Identify, build relationships and network with a wide range of quality service providers in the respective region / country in line with NAPP partnership strategy
  • To support producers in accessing available support service.
  • Support the implementation of targeted, prioritized projects being delivered through partners
  • Coordinate activities of special programs of NAPP in your geography
  • Work with and train other selected quality service providers and partners of Fairtrade NAPP on standards and certification processes as required
  • Support the board of the national network in organizing meetings, minuting decisions, following up with programs and other services in accordance with NAPP policies and guidelines. And, in general, carry out all the responsibilities entrusted and broad directions given from NAPP management.
Terms of the contract:
  • Location of the post: The consultant must reside in Indonesia to facilitate efficient access to producer organizations. Preference will be given to candidates based in Sumatra or those with strong familiarity and work experience in the region.
  • The position will be offered on a consultant contract during the probation period. Upon successful completion and satisfactory performance, the consultant may be offered a long-term contract, subject to the organization’s discretion
Start date: 1 July 2026.
  • The Associate will be required to travel frequently within the region of responsibility.
  • This is a local posting in the region and Indonesian Nationals are strongly encouraged to apply.
  • Applications (Motivation letter indicating how the incumbent fits the requirements and why the incumbent wishes to apply for the post, honorarium indication and Curriculum Vitae) should be sent to the following address: hr@fairtradenapp.org 
  • Only those applicants who will be invited for an interview will be contacted
Support:
  • All necessary training, guidance, and support will be provided during induction and on an ongoing basis to ensure effective performance and alignment with organizational expectations
  • The incumbent will receive regular feedback, structured reviews, and ongoing monitoring of performance by the reporting manager.
Employment type & Fees 
  • Type of Job: Full -time employment 
  • Consultant Fees: The compensation will be based on the Qualification and experience in alignment with the salary structure of the organization. 
*If interested, please send your resume to hr@fairtradenapp.orgbefore 12th June 2026. Kindly send us 750 words write up on how you will use your skill sets to contribute to the organization and provide two references. FTNAPP is an equal opportunity employer, and women candidates are encouraged to apply. There will be a mandatory probation period as per HR policy.  

Job Email ID:

hr(at)fairtradenapp.org

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