Job ID: 314943

Labour Mobility Communications, Customer Service and Administration Officer

Palladium (on Behalf of Government of Fiji, Ministry of Employment)

Location: Suva, Fiji

Apply by: 27 Sep 2026

Relevant Sectors

Administration, Management, Finance/Accounting, Procurement

Communications, Media, Knowledge Management, Editor

This practical, people-focused role supports labour mobility programs through clear communications, responsive customer service and reliable administration. Working with the National Employment Centre and Foreign Employment Services, the officer will help provide accurate and accessible information to workers, applicants, employers, stakeholders and the public. Palladium is advertising this role on behalf of the Government of Fiji, Ministry of Employment and National Employment Centre and Foreign Employment Services. This is a fixed-term opportunity until 30 June 2027, based in Suva. Key responsibilities include developing communication plans and awareness campaigns; creating and maintaining content for social media, websites, newsletters, brochures, radio, television and print; supporting media engagement; responding to enquiries via multiple channels; providing accurate information about eligibility, registration, recruitment, mobilisation and training; guiding applicants through program requirements; providing administrative support for worker registration, recruitment, screening, mobilisation and documentation; and supporting stakeholder events and awareness sessions. Requirements: a bachelor's degree in communications, journalism, public relations, marketing, human resource management, employment relations, business administration, commerce or a related discipline, or equivalent experience; at least three years' experience in communications, media relations, customer service, public administration or a related field; ability to plan campaigns, manage digital channels and produce clear content; strong writing, editing and stakeholder engagement skills; and proficiency with Microsoft Office applications. Experience with graphic design tools, photography, videography or radio broadcasting, and familiarity with labour mobility programs such as PALM, is an advantage.

Closing date: Sunday, 27 September 2026 at 11:59pm AEST

HOW TO APPLY:
Click "Apply now" button. Apply online with your CV and a brief cover letter explaining how your qualifications and experience meet the requirements, with examples of communications, customer service, administration and stakeholder engagement experience.
https://palladium.csod.com/ux/ats/careersite/2/home/requisition/25549?c=palladium
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