World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY: The Office Coordinator provides administrative and clerical support to all the functions of the World Relief Durham Immigration Legal Services Center (WRD-ILSC). WRD is a field office of World Relief and provides immigration-related legal services to residents of North Carolina, with special focus on those living in the Triangle area and its surrounding counties. WRD-ILC is a Department of Justice (DOJ) recognized legal service provider, offering direct representation and legal advice to primarily low-income immigrants regardless of ethnicity, nationality, gender, race, religion, age, sexual orientation, or gender expression. This position is contingent upon the availability of funding. Hybrid role: 4 days on site, 1 work from home.
ROLE & RESPONSIBILITIES: Facilitate in-person, telephone, or video intake of new clients; respond to inquiries for services; provide reception to immigrants and visitors; facilitate client communication regarding case updates and referrals; open and process mail; prepare invoices and collect payments for service fees; schedule appointments between clients and legal practitioners; help prepare immigration application forms and related case materials in consultation with accredited staff; translate documents from Spanish to English and English to Spanish; organize and scan case files; input case-related information into the database; assist with internal administrative systems and promotional materials.
JOB REQUIREMENTS: Mature and personal Christian faith; commitment to the mission, vision, and values of World Relief; ability to affirm World Relief's Core Beliefs and Statement of Faith; high school diploma or GED; bilingual Spanish and English fluency (spoken and written), including professional document translation; proficiency with Microsoft Office (Word, Outlook, Excel).
PREFERRED QUALIFICATIONS: 1+ year of administrative work experience; additional languages; experience with immigration law; personal lived experience with immigration processes; Associate's or Bachelor's degree; experience with LawLogix case management database.
HOW TO APPLY:
Apply online via the World Relief careers portal (Lever).
https://jobs.lever.co/wr/4a6d374f-2cd3-4c7c-b075-32da0217a34b/apply