Hivos is seeking a Donor Engagement & Communications Officer (32 hours/week, fixed-term 1 year contract with possibility of extension) based in The Hague. The role is responsible for engaging, retaining, and growing Hivos' community of private donors in the Netherlands through strategic donor communications, storytelling, engagement activities, and visibility initiatives.
Responsibilities:
- Donor Communications and Retention: develop and execute donor communication plans; produce monthly email newsletters for private donors; manage multiple annual direct mailings; create communication materials across online and offline channels; monitor donor communication performance.
- Storytelling and Content Development: develop compelling stories communicating Hivos' impact and program results to Dutch audiences; gather and adapt content from program teams and international colleagues; translate complex program information into accessible content; support campaign materials and publications.
- Events, Partnerships and Visibility: develop and coordinate collaborations, partnerships and events that support donor retention, lead generation and visibility; support donor events; evaluate effectiveness against engagement and fundraising objectives.
- Website and Digital Content Management: manage Dutch-language website content, ensure tone of voice and brand alignment, optimize content for user experience and fundraising outcomes.
- Cross-organizational Collaboration: work with fundraising, communications, program and digital teams; coordinate with international teams to adapt global content for Dutch audiences; provide advisory and capacity building support for fundraising campaigns in other markets.
Profile and requirements:
- Fluent in Dutch; strong written communication and storytelling skills; relationship building and stakeholder engagement; donor-centric mindset; planning and project management.
- Technical skills: WordPress CMS, CRM systems (Engage), email marketing platforms, Microsoft Office, Canva/Adobe Creative Suite, basic digital fundraising knowledge, analytics tools (GA4 and/or Matomo).
- Bachelor's degree or equivalent professional experience in Communications, Marketing, Fundraising, Journalism, Public Relations or a related field.
- Minimum 3-5 years of experience in fundraising, donor communications, marketing, stakeholder engagement or similar.
- Experience coordinating events, partnerships or engagement activities, and with website CMS and email marketing platforms.
Offer: Salary NL scale 11: €4,151.21 – €5,523.71 gross per month based on a 36-hour work week (100%), laptop, travel expenses, pension fund participation, and flexible working arrangements to be discussed.
Application deadline: October 6, 2026
HOW TO APPLY:
Submit a cover letter (maximum 1 page) and CV (maximum 2 pages) by clicking the 'Apply here' button. Applications are received until October 6th, 2026, 23.59 CET. You must live in the Netherlands and hold a valid work permit to be considered.
https://hivos.bamboohr.com/careers/411