The Regional Head of Operational Support will ensure an integrated approach to operational management, supporting the quality and timeliness of NRC's response in the East and Southern Africa region (Ethiopia, Uganda, South Sudan, Sudan, Somalia, Kenya, Mozambique). The role enables support needs across HR, Risk and Compliance, Humanitarian Access and Safety, Finance, ICT, Logistics and Administration, ensuring compliance with NRC policies, and holds country offices accountable for operational standards. Key responsibilities include ensuring support functions operate efficiently; holding country offices accountable via reports and compliance data; supporting country directors and HAS Managers with capacity building; mentoring operational support teams; participating in global planning discussions; reviewing finance, HR and logistics requirements for regional grants; streamlining hosting arrangements in the regional office; and acting on behalf of the Regional Director when required, including leading Crisis Management Teams. Requirements: minimum 10 years of relevant leadership/management experience in the humanitarian field; relevant higher education in business administration, management, finance or related field; experience managing support functions (finance, HR, logistics), ideally with security/safety exposure; experience in complex and volatile contexts and with start-ups, exits and organisational change; fluency in English. Duty station: Nairobi, Kenya. Contract: 2 years, national or international with full family package, grade 11 on NRC's salary scale.
* Apply Before 06/10/2026, 19:55
HOW TO APPLY:
Apply online via the NRC Oracle Cloud careers portal. Internal candidates should log in with their official email or use the Opportunity MarketPlace. Submit an updated English CV and English Cover Letter only. For questions, email esa.recruitment@nrc.no with the job title as subject.
https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/21721