Job ID: 315624

Human Resources Coordinator

Norwegian Refugee Council (NRC)

Location: Pemba, Mozambique

Apply by: 04 Oct 2026

Relevant Sectors

Human Rights, Law, Migration, Conflicts, Justice

The HR Coordinator supports the delivery of Human Resources services across the NRC Country Office and Area Offices in Mozambique, ensuring effective implementation of HR policies, procedures and employee lifecycle processes in compliance with NRC standards and Mozambican labour legislation. Working under the supervision of the HR Manager, the role provides operational HR support to managers and employees across multiple locations, coordinating recruitment, onboarding, learning and development, HR reporting and compliance activities.

Key responsibilities:

Support the implementation and consistent application of HR policies, procedures and standards
Coordinate recruitment processes, ensuring timely attraction, assessment and hiring of qualified candidates
Prepare employment contracts and maintain accurate, confidential personnel records and HR systems
Coordinate onboarding logistics, travel arrangements, accommodation, and work permit and visa support
Monitor probation periods, contract expiry dates, renewals, staff movements and separations
Coordinate staff induction, mandatory training and learning and development activities
Support goal setting and performance management processes
Serve as focal point for employee HR enquiries on policies, benefits, and leave administration
Coordinate administration of staff benefit programs, including health and occupational accident insurance
Support the HR Manager in employee relations, disciplinary, grievance and conflict resolution matters
Prepare HR reports, workforce statistics and data analysis
Monitor compliance with NRC policies, HR standards, and local labour, tax and social security legislation
Promote staff wellbeing, positive workplace culture, Duty of Care, and diversity, equity and inclusion initiatives

Requirements:

Bachelor's degree in Human Resources Management, Organizational Psychology, Law, or a related field
Minimum 5 years of progressive HR management experience, preferably as an HR Coordinator or similar role in an NGO or humanitarian context
Experience across recruitment, employee relations, performance management, and learning and development
Strong knowledge of local labour legislation relevant to NGO operations
Proficiency in Microsoft Office, especially Excel, Word and PowerPoint
Training facilitation and capacity-building experience
Experience supporting work permit, immigration and visa processes
Experience with HRIS and employee records management
Fluency in English and Portuguese, written and verbal
Knowledge of the labour market, legal framework and socio-cultural context of Mozambique; knowledge of local languages spoken in Cabo Delgado is an advantage
Understanding of safeguarding, Duty of Care, and diversity, equity and inclusion principles