The Committee to Protect Journalists (CPJ) is an independent, non-profit organization founded in 1981 that defends journalists worldwide without regard to political ideology. CPJ is seeking a hands-on Senior Systems Administrator & Architect who pairs technical aptitude with a strong understanding of functional process design. Reporting to the Senior Director, Information Technology & Digital Security, the role joins a small team that works closely with a Managed Service Provider (MSP) and supports staff across many countries and time zones. The primary focus is administering, co-architecting, implementing and supporting CPJ's Salesforce-based data management and workflow system and its enterprise collaboration platforms (Google Workspace / Microsoft 365), while helping design enterprise data and process models.
Key responsibilities: Business process and documentation: map current-state processes, translate business requirements into system solutions and functional designs, maintain process and system documentation and user guides, manage the IT change lifecycle (requirements, build, testing, rollout, training). Information architecture: conduct user interviews and usability tests, build site maps and flowcharts, create wireframes and mockups, design naming conventions and metadata tagging systems. Systems administration: administer and configure Salesforce and cloud collaboration platforms, manage user access, roles and security, build workflows, automation and validation logic, support integrations and data flows, monitor system health with the MSP, maintain data quality, and build reports and dashboards. Surge support for hardware/software asset management and general tech support.
Requirements: 3-5+ years supporting, administering and configuring multiple enterprise business systems (CRM, ERP, HRIS, Google Workspace, MS365, Salesforce or similar SaaS); hands-on experience with workflows, automation and permission models; requirements gathering and system design; strong process mapping and documentation skills; comfort with data imports/exports, cleanup and reporting; clear communication with non-technical stakeholders; ability to provide remote training. Preferred: Salesforce Certified Administrator, Google Workspace and Microsoft 365 administration (Teams, Exchange, SharePoint, Entra ID), Power Automate or other low-code tools, integrations/APIs (Zapier, Workato, MuleSoft), SQL or scripting, process mapping tools, nonprofit background.
Location: open to candidates in the United States or Western/Central European time zones; remote or hybrid-optional, with availability for US Eastern time hours and occasional travel to New York. Salary: $110,331 - $121,364 if hired in the US (market equivalent elsewhere, hired via an Employer of Record).
Closing Date: November 6th, 2026
HOW TO APPLY:
Apply online at https://cpjorg.bamboohr.com/careers/113