EXTERNAL RELATIONS & ADMIN OFFICER
Job description
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Location
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New York City, US with at least two days a week in the office
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Hours
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40 hours a week
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Reports to
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Senior Adviser to the CEO
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Start date
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ASAP
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Application deadline
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9am EST Monday 2nd November 2026
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About the Freedom Fund
At the Freedom Fund, we believe in the power of frontline leadership to end modern slavery. We are a collaborative fund that exists to get resources where they are most needed, into the hands of those working directly to dismantle systems of exploitation. Since our founding in 2014, we’ve invested over $100 million into community-based organisations across Asia, Africa, and South America, supporting survivors, building movements, and creating lasting change.
We know that human trafficking and forced labour are not abstract issues, they are deeply rooted in injustice, inequality, and systemic failure. As we look ahead to 2030, our new strategy focuses on doubling down on what works: investing in frontline partners, amplifying survivor leadership, influencing global systems, and shifting power and funding to communities. By the end of this strategic period, we aim to directly improve the lives of 2.5 million people currently in or at risk of slavery, strengthen anti-slavery movements across 11 countries, and mobilise $400 million in support of our shared mission.
We are committed to being a values-driven employer. Our organisational culture is warm, collaborative, and committed to continuous learning. We strive to be a place where people feel safe, valued, and able to do their best work in service of our vision: a world free of slavery.
About the position
The External Relations & Admin Officer is a key support role within the Freedom Fund’s
External Relations team, which encompasses both Strategic Partnerships and
Communications, and the New York office. Based in New York, the postholder will provide vital administrative, research, and logistical support to strengthen the effectiveness of the team.
This role combines executive support, team support and office management. In addition to managing day-to-day operations of the physical New York office, the Officer will provide critical coordination and administrative assistance to the Managing Director of External Relations and administrative support as needed to both the Strategic Partnerships and Communications teams helping to ensure aligned, efficient, and high-quality external engagement and events. The successful candidate will be highly organised, detail-oriented, and eager to contribute to a dynamic, mission-driven team working to end modern slavery.
Responsibilities
Administrative Support
- Provide executive administrative support to the Managing Director of External Relations, including travel arrangements, calendar management, scheduling, expense reporting, and preparation/processing of paperwork.
- Support the Managing Director with preparation of briefings, donor/prospect profiles, occasional research and fact-checking, talking points, documentation and follow-ups for internal and external meetings.
- Provide scheduling and administrative support to the Strategic Partnerships and Communications teams, including scheduling internal meetings, preparing agendas, note-taking, recording activities and tracking follow-ups.
- Assist with invoice processing and budgeting for the New York office and Managing Director of External Relations budgets.
Fundraising Operations
- Facilitate team use of Salesforce and Asana by supporting data entry and periodic data cleaning, running reports, and flagging issues to ensure records are accurate, processes are followed, and team members maintain up-to-date information.
- Track and record donations received through the Freedom Fund website and received through the mail, drafting appropriate acknowledgement letters, and ensuring internal records are accurate and current.
- Provide general support for fundraising systems and processes to ensure consistent, accurate, and efficient donor data management.
Event and Guest Support
- Support the Events Manager (based in London) in planning and execution of donor events and occasional team events, serving as US-based support for local event logistics in NYC and elsewhere.
- Assist with event preparation such as materials, catering/setup, guest arrivals, and ensuring a high-quality donor and partner experience.
- Coordinate logistics for visiting staff, partners, and donors, including managing schedules and preparation of briefing documents, welcome preparation and guest passes, and serving as onsite contact for various logistical needs. Lead on logistical/calendar management for UN General Assembly Week and other major events.
Office and Operations Support
- Serve as an in-office point of contact at least two days per week.
- Manage day-to-day office needs, including ordering and stocking supplies, snacks, and coffee.
- Check and sort mail, manage shipping needs, and coordinate courier services (including periodic mail collection in Brooklyn; public transport costs covered).
- Maintain shared office spaces to ensure they are organised and guest-ready.
- Liaise with building management, vendors, and the END Fund office manager as needed.
- Manage filing of state paperwork, including serving as lead contact for state registration agency, compiling data, collecting signatures, and arranging notarisation.
- Manage office calendar, organise team-building events and host visiting staff.
- Provide occasional ad-hoc administrative support to the Senior Advisor to the CEO.
- Handle ad hoc projects, including storage and inventory management, technology procurement (in coordination with the Operations team), and printing.
Qualifications and experience
Essential
- Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills, with the ability to draft, edit, and format documents and materials to a high standard.
- Proactive and reliable, with the ability to work independently and as part of a team.
- Positive, can-do attitude and willingness to handle a wide variety of tasks.
- Experience using project management or collaboration tools (e.g., Asana,
- SharePoint, Microsoft 365) and willingness to maintain team systems and processes.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort with databases/CRMs (Salesforce preferred).
- Commitment to the mission, values, and goals of the Freedom Fund.
- Entitled to work in the USA without work permit sponsorship
Desirable
- Experience supporting fundraising, donor relations or philanthropy in a nonprofit or related environment.
- Familiarity with donor communications, proposals, and/or report preparation.
- Prior experience in an executive assistant, administrative or office support role.
- Experience providing logistics support for events, including working with external vendors and supporting onsite execution.
- Knowledge of basic communications processes (e.g., assisting with collateral, proofreading, and coordinating materials).
Personal Attributes
- A strong commitment to the Freedom Fund’s mission, values, and goals, with a passion for advancing human rights globally.
- A collaborative, team-oriented approach, with a willingness to support colleagues across geographies and functions.
- High level of professionalism and discretion, particularly when working with donor and prospect information.
- Strong interpersonal skills and the ability to engage effectively with colleagues, partners, and visitors.
- Exceptional attention to detail and a commitment to accuracy in all aspects of work.
- Adaptability and comfort working in a fast-paced, entrepreneurial environment.
- Enthusiasm for learning and developing skills in fundraising, donor engagement, and nonprofit communications.
Compensation
- Salary: $80,932 - $83,062 annually.
- 5% employer sponsored 401k contribution (non-matched).
- 25 days vacation per annum, plus 8 national holidays; positive work culture that supports good work life balance.
- Access to mental wellbeing platform.
- Annual learning and development budget.
- Generous health benefits package with full coverage of monthly premiums for medical, dental and vision.
- Additional cover is provided for spouses and dependents.
- Generous parental leave allowance and pay.
Application procedure
Applications should be submitted in English and include a CV, cover letter (maximum one page), and contact details of two professional referees, one of which must be the applicant’s current / most recent line manager or current / most recent Head of HR. If professional referees are not applicable, personal references are welcomed, providing they are able to speak to the strengths listed in the above description.
Please send applications by email in PDF format to jobs@freedomfund.org, including ‘External Relations & Admin Officer in the subject line before 9am EST on Monday 2 November 2026.
Please note that only candidates selected for further consideration will be contacted. No phone calls please. No agencies please.
The Freedom Fund is an equal opportunities employer. In line with our values of respect, agility, and excellence, we value the strength of a diverse workforce and strongly encourage applications from people with disabilities, Black, Asian, Indigenous or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic backgrounds. Applicants must be eligible to work in the New York office. The Freedom Fund will aim to meet candidates’ access requirements throughout the recruitment process. If this is applicable, then please notify us.
The Freedom Fund is committed to the importance of meaningful survivor inclusion and leadership. As such, particular consideration will be given to applicants with lived experience of trafficking and/or forced labour.
The Freedom Fund offers any candidates with lived experience of trafficking and/or forced labour the opportunity to have an informal and confidential pre-application chat with a member of our team to discuss suitability for the role as well as any reasonable adjustments that may be needed for the recruitment process. This conversation is intended to provide support to the candidate and will not have any negative impact on the recruitment process. Please get in touch at jobs@freedomfund.org
Background checks
As part of our commitment to the protection of children and vulnerable people in our work, any offer of employment with the Freedom Fund will be subject to satisfactory preemployment checks to ensure we recruit only those who are suitable to work with children and vulnerable persons. These checks include Disclosure and Barring Service and/or International Criminal Records Checks, satisfactory references, proof of eligibility to work in the national location of this role and checks against the Office of Foreign Assets Control data list (OFAC) which highlights any connections to terrorism or trafficking.
At the Freedom Fund, we are conscious that some candidates may have criminal records resulting from their experience of trafficking and/or forced labour. Applications from individuals with a criminal record, or who have been formerly incarcerated are accepted. We welcome a confidential conversation on this as part of the pre-application chat noted above or at the point of an offer being made.
Any offer of employment or consultancy with the Freedom Fund will only be made following successful background checks conducted on the applicant. Such checks may be updated periodically during the period of employment or consultancy. Initial checks will only be undertaken at the point of a job offer being made, and always with the prior permission of the candidate.