Job ID: 310463

Sales Associate

BRAC

Location: Dhaka, Bangladesh

Apply by: 30 Jul 2026

Relevant Sectors

Administration, Management, Finance/Accounting, Procurement

Communications, Media, Knowledge Management, Editor

Sales Associate (Inside Dhaka)

Location: DhakaDate Posted: June 30, 2026Last Date of Application: July 30, 2026

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Aarong is Bangladesh’s most popular lifestyle retail chain. This ethical brand began in 1978 as a humble means to empower rural artisans to rise above poverty. Today, with 33 retail stores across Bangladesh and over 100 fashion and lifestyle product lines, Aarong supports 85,000 artisans with fair terms of trade. Revolutionizing the retail industry with high standards for quality and artistry, this iconic brand blends the traditional with the contemporary in ways that never cease to win consumer appeal both at home and abroad. We are proud to be an equal opportunity employer and will do everything possible to ensure that those who are suitable to work within our values and beliefs are recruited to work for us.

Job Purpose:
Sales Associates are responsible for delivering exceptional customer service, providing accurate product information, and offering tailored recommendations. Their goal is to create a positive and memorable shopping experience that aligns with the organization's objectives.

Key Responsibilities:

As a Sales Associate at Aarong, you will play a vital role in providing exceptional customer service and contributing to our mission of empowering artisans. Your responsibilities will include:
• Greet customers warmly and professionally.
• Engage actively with customers to understand their needs and preferences.
• Assist customers in selecting and trying on merchandise.
• Provide accurate information on product features and offer recommendation as needed.
• Proactively cross-sell and up-sell products to maximize sales opportunities.
• Process transactions accurately and efficiently at the point of sale (POS).
• Respond to customer inquiries and resolve issues promptly.
• Collaborate effectively with other team members to achieve goals.
• Manage back store operations.

SAFEGUARDING RESPONSIBILITIES:
• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the organization’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Additional Job Requirements:
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Flexibility to work in various shifts, including morning and evening
• Active Listening
• Teamwork and Collaboration
• Adaptability and Agility to learn
• Integrity and Accountability

Educational Requirements: H.S.C

Experience Requirements: 0

Benefits: N/A

Apply Here:
https://careers.brac.net/jobs/sales-associate-inside-dhaka-2833?bulk=true