The HR Assistant provides organized, responsive administrative support across recruitment, onboarding, employee programs, and day-to-day HR operations at HOPE International. The role coordinates complex schedules and logistics, creates a welcoming candidate and employee experience, maintains accurate HR information, and helps the HR team deliver timely, high-quality service across the organization. Working alongside recruiters, the HR Support Manager, and international HR colleagues, the HR Assistant helps translate HR processes into clear schedules, communications, records, and follow-up. The role also supports HOPE's international long-term savings plan administration and the internship program, manages and sends staff announcements, and supports improvement of HR systems, shared files, and documented workflows.
Location: Lancaster, PA. Level: Support. Salary: $20.19-$22.11/hour. Type: Full-time. Department: Human Resources. Reports to: HR Support Manager.
Responsibilities:
- Recruitment scheduling and candidate experience: post open positions on HOPE's careers site and external job boards; create recruitment timelines; coordinate search committee meetings and phone, virtual and final interviews, including those involving senior leaders; coordinate candidate travel and interview itineraries; host candidates during in-person interviews; prepare interview spaces and technology including Microsoft Teams.
- International HR support: administer the long-term savings plan process (forms, participant data, tracking changes in Asana); answer staff questions and liaise between participants and the plan administrator; coordinate open enrollment and participant updates; maintain and improve plan documentation and the HR Support manual; communicate plan updates to HR counterparts, participants, the financial services partner, and senior HR and finance staff.
- HR operations and team support: monitor the HR email account and respond to routine inquiries; provide administrative support for employee milestones, staff announcements and annual HR processes; maintain accurate, confidential HR records; schedule HR team meetings; support planning and logistics for HR events, orientations, trainings and retreats; assist with HR projects, process improvements and reporting.
Qualifications:
- Personal confession of Christian faith and commitment to the mission and vision of HOPE International.
- Strong attention to detail, accuracy and follow-through.
- Flexibility and ability to thrive in a changing environment.
- Strong organizational, time-management and prioritization skills.
- Strong interpersonal and communication skills, with the ability to build rapport with candidates, employees and managers.
- Ability to manage sensitive and confidential information with discretion.
- Excellent project coordination and problem-solving skills, particularly with calendars, timelines and logistics.
- Proficiency with Microsoft 365 (Outlook, Teams, Excel, Word) and ability to learn HR databases and software.
- Bachelor's degree preferred; relevant administrative, recruiting or HR experience may also be considered.
Application deadline: November 15, 2026
HOW TO APPLY:
Apply online via the HOPE International careers portal: https://jobs-hopeinternational.icims.com/jobs/1840/hr-assistant/job?mode=view. Application deadline: November 15, 2026.