Job ID: 318201

People and Culture Officer

FHI 360

Location: Lome, Togo

Apply by: 04 Nov 2026

Relevant Sectors

Administration, Management, Finance/Accounting, Procurement

Health, Doctors, Nurses, HIV/AIDS

Human Rights, Law, Migration, Conflicts, Justice

Location: Lome, Togo

FHI 360 is a non-profit, non-governmental organization dedicated to improving lives in lasting ways through integrated development solutions, working in health, education, nutrition, environment, economic development, and research. FHI 360 Togo is recruiting a People and Culture Officer (full time, Lomé), reporting to the P&C Partner. The officer will manage and carry out a broad range of administrative and human resources functions.

Key responsibilities:

Ensure the country office complies with local employment standards, donor requirements, and FHI 360 policies and procedures, and that organizational policies are aligned with national legislation.
Coordinate benefits administration and staff compensation, ensuring monthly payroll is processed on time.
Oversee timesheet management so that staff submit them correctly and on time.
Ensure staff are up to date with mandatory training, such as the Code of Conduct.
Manage the health insurance policy, including additions, removals, and reimbursements.
Manage the recruitment process from job posting to onboarding, with a detailed follow-up plan.
Initiate and follow up on reference and background checks.
Maintain accurate, confidential, and secure physical and electronic personnel files.
Monitor contributions and declarations to CRT-INAM.
Oversee staff departures in coordination with internal and external parties.
Update staff information in the HRIS and generate standard reports.
Advise and support staff on professional matters affecting their careers.
Facilitate the performance management process, from objective setting to evaluations, and support staff development and training opportunities.

Qualifications and skills:

Bachelor's plus 4 years (Bac+4) in Human Resources, Economics, or Management, or formal equivalent.
3 to 5 years of HR experience with increasing responsibilities, including at least 2 years' work experience in an NGO; international organization HR experience is an asset.
In-depth knowledge of Togolese labor law, compensation, benefits administration, employee relations, and training and development.
Proven knowledge of the CRT-INAM social contributions system.
Advanced MS Office, HRIS, and payroll software skills; Workday preferred.
Excellent written and spoken French and professional English.
Familiarity with donor funding requirements, particularly US Government grants.
Strong confidentiality, organization, problem-solving, interpersonal, and conflict-resolution skills; able to meet tight deadlines with minimal supervision.