Location: Jakarta, Indonesia
Role purpose: The Technology & Digital Manager leads the development and implementation of SCIDN's technology and digital transformation agenda, in support of organizational strategy, operational excellence, and impact for children. The Manager works with business process owners to identify, design, and implement technology solutions that improve efficiency, effectiveness, automation, and decision-making, and strengthens technology and digital governance end to end, in line with Save the Children global standards and industry best practice (IT operations, enterprise systems, cybersecurity, data governance, AI, digital innovation, and business continuity).
Key areas of accountability:
- Technology & Digital Strategy and Leadership: lead the Technology & Digital Strategy; advise the Senior Management Team on digital transformation priorities; develop technology roadmaps and architecture principles.
- Technology & Digital Governance: establish governance frameworks, policies and standards; manage technology risks; ensure compliance with Save the Children standards, donor requirements and local regulations.
- Enterprise Systems and Digital Solutions: lead optimization, governance and adoption of ERP, CRM, HR systems, collaboration, data and analytics platforms; improve processes, automation and integration.
- Data, Analytics and AI: strengthen data governance and data lifecycle management; ensure sound data architecture and integration; implement practical, responsible AI solutions.
- IT Operations, Cybersecurity, Services and Resource Management: ensure reliable, secure and cost-effective services, infrastructure, networks and cloud platforms; strengthen cybersecurity and business continuity; manage technology budgets, procurement and vendors; provide technology support during emergency responses.
- People Leadership and Organizational Capability: lead, coach and develop the Technology & Digital team; promote digital literacy, innovation and change management.
Qualifications and experience (essential): Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field; minimum 10 years of progressively responsible experience in technology, digital transformation, enterprise systems or information management; demonstrated experience leading digital transformation or technology-enabled change; experience managing ERP, CRM, collaboration platforms and business applications; strong understanding of technology governance, cybersecurity, risk and data governance; experience managing vendors, budgets and projects; strong stakeholder management, communication, analytical and leadership skills; fluency in English and Bahasa Indonesia.
Desirable: hands-on experience with Oracle NetSuite, Salesforce or other CRM, HRIS, project and portfolio management systems, Microsoft 365, data warehouses, analytics platforms, AI technologies and cloud-based business solutions; experience in INGOs, development or humanitarian organizations; relevant certifications in project management, cybersecurity, cloud, data analytics or digital transformation.
Permanent position. Save the Children encourages qualified candidates to apply regardless of religion, race, gender, sexual orientation, or disability.
Closing date: 2026-11-03
HOW TO APPLY:
Apply online via the Save the Children careers portal:
https://hcri.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/jobs/preview/18005/apply/email?lastSelectedFacet=POSTING_DATES&selectedPostingDatesFacet=30