The Norwegian Refugee Council (NRC) is recruiting two Protection Officers (Grade 5) for Uror, Jonglei, South Sudan, on a 5-month contract (project SSFM2644). The role reports to the Protection Coordinator and involves about 70% travel.
The purpose of the role is to monitor and mitigate risks, implement and manage protection, Community Feedback Mechanism (CFM) and Accountability to Affected Population (AAP) activities, and other activities within the monitoring and accountability programme.
Key responsibilities:
- Manage the project's community feedback mechanisms, ensuring the community remains central to the intervention.
- Receive complaints and feedback from project participants, log them in the database, and follow up on each case according to SOPs.
- Plan and implement community engagement, sensitisation, information dissemination and awareness-raising activities.
- Map services available within the geographical area of responsibility.
- Identify protection concerns at household and community level and refer cases to internal services or specialised agencies.
- Report protection incidents and challenges to the Protection Coordinator.
- Identify hot spots and protection-from-violence risks to prevent violence or coercion, or to ensure an effective response.
- Support planning and facilitation of community and stakeholder trainings, including materials, reports and logistics.
- Lead Safe and Inclusive Programming (SIP) and inclusion analysis, and train staff on protection mainstreaming and safeguarding.
- Follow up on reported safeguarding cases and coordinate with WASH, Shelter and other sectors and clusters.
- Promote the rights of refugees and displaced people in line with NRC's advocacy strategy.
Requirements:
- Degree/Diploma in Social Sciences or a related field.
- 2-3 years of relevant professional experience in protection programming in a displacement setting; 1-3 years with protection activities and programming.
- Experience working with host communities, IDPs and returnees, and in remote, complex and volatile environments.
- Strong understanding of protection principles and likely protection concerns in the context.
- Proficiency in data collection and reporting; computer proficiency in Word and Excel.
- Strong interpersonal, organisational, communication and teamwork skills, with the ability to work across cultures.
- Experience conducting community engagement processes, consultations or participatory assessments is an advantage.
* Apply Before 29/10/2026, 18:00
HOW TO APPLY:
Apply online through the NRC NORCAP careers portal before 29/10/2026, 18:00.
https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/21885