Job Title: Digital Learning Designer
Reports to: Learning Manager
Terms: Permanent, Hybrid
Location: Dublin, Ireland
Salary: Global Band 5 €47,539 - €52,821
About Concern: Established in 1968, Concern Worldwide is an international, humanitarian, non-governmental organisation dedicated to the elimination of extreme poverty and the reduction of human suffering, primarily in fragile countries.
Our Vision is a world where all people live in peace and prosperity and are treated equally, with dignity and respect. Informed by the priorities of affected communities, we go where the needs are greatest, and work to save lives, protect and develop livelihoods, support recovery and build long-term resilience
To advance our mission and ensure high quality-quality, impactful work, we are guided by our core values and a culture committed to inclusion, compassion, and humanity. Inspired by our founders and our long history of effective programming, these values reflect both who we are and how we address extreme poverty in the world's most fragile contexts.
We are dedicated to fostering a workplace where everyone feels valued and supported to succeed and contribute to our mission.
Role Purpose: The Digital Learning Designer is responsible for designing, developing, and maintaining high-quality e-learning modules using Articulate Storyline and Rise, alongside blended learning solutions, that support staff capability, learning and development, compliance, and wider organisational priorities.
Reporting into the Learning Manager, this role will work closely with subject matter experts and managers across the global organisation to translate learning needs into practical, engaging and accessible content.
The postholder will play an important role in strengthening Concern's digital learning offer and helping to ensure that learning is relevant, inclusive, accessible and aligned with organisational priorities.
Responsibilities:
* Design, develop, and maintain engaging e-learning modules and digital learning resources using Articulate Storyline and Rise.
* Translate technical subject matter into user-friendly learning content aligned with adult learning principles.
* Develop accessible blended learning solutions, including e-learning, live virtual sessions, self-directed resources, videos, guides, and facilitator toolkits.
* Adapt and design face-to-face training content for effective digital and hybrid delivery.
* Guide internal facilitators and regional focal points in the use of learning materials and digital resources.
* Work with the Learning Manager to identify digital learning needs and translate these into structured learning objectives, content outlines and learning pathways.
* Advise subject matter experts to review content, select appropriate learning methods and design learning materials.
* Upload, organise, test and maintain content on the Learning Management System (LMS), ensuring it is accessible, inclusive and aligned with organisational strategic priorities.
* Monitor completion data, learner feedback and course usage to support continuous improvement.
* Troubleshoot basic learner and content issues, escalating technical problems where required.
* Accept, advance and pursue any new objectives or responsibilities that may be assigned by the Learning Manager.
* All staff are responsible for upholding and promoting Concern's values, including our workplace equality, diversity and inclusion, and safeguarding values.
* All staff are required to participate and contribute as necessary towards Concern's emergency response as and when required.
Role Holder Requirements:
* Experience designing and developing digital learning or e-learning content or digital learning content
* Strong knowledge of adult learning principles and low-bandwidth learning design.
* Experience of working with a Learning Management System (LMS) and Articulate Storyline/Rise
* Experience working with subject matter experts to translate complex information into clear and effective learning content.
* Experience working with culturally diverse audiences.
* Previous INGO experience is desirable.
* Exposure to use of AI tools in content design would be desirable
Competencies:
Candidates are expected to demonstrate abilities in the following priority competency areas (highlight 3-4 competencies in bold as appropriate):
Managing Yourself
Planning and decision-making
Individual leadership
Creativity and innovation
Communication and working with others
Influence, advocacy and networking
Delivering results
Change
For complete job description and to apply, visit:
https://jobs.concern.net/jobsireland/vacancy/digital-learning-designer-2564-dublin/2582/description/
HOW TO APPLY:
If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date.
If you have any concerns about our recruitment process and need particular assistance - for example if you have a disability e.g. a hearing impairment - please let us know and we will do our best to respond to your needs.
Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.