AP-X Travel Manager
African Parks
Bryanston
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Job Reference Number: AP-378
Department: Fundraising
Industry: Travel/Tourism
Job Type: Permanent
Positions Available: 1
Salary: Market Related
African Parks is a non-profit conservation organization that takes on responsibility for the long-term management of protected areas in partnership with governments and local communities. African Parks manages 24 protected areas in 13 countries covering over 20 million hectares in Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Ethiopia, Malawi, Mozambique, the Rep
Job Description
African Parks is a non-profit conservation organisation that takes on responsibility for the long-term management of protected areas in partnership with governments and local communities. African Parks manages 24 protected areas in 13 countries covering over 20 million hectares in Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Ethiopia, Malawi, Mozambique, the Republic of Congo, South Sudan, Rwanda, Zambia and Zimbabwe.
AP-X is a strategic donor retention, engagement and development program within the African Parks Network. It is a full access, behind-the-scenes, bespoke experience that takes place in any park across our portfolio. Designed to both strengthen and create strategic funding relationships for APN, in addition to helping provide quality revenue streams into the park where the experience takes place.
It is not available to the main safari or travel trade and will always be accompanied by either an AP senior staff member, fundraising account manager or an approved private guide.
Job purpose:
The AP-X travel manager will be responsible for itinerary planning, execution, and delivery of the travel experience in conjunction with the responsible account manager or private guide and park management teams, and will also provide administrative and operational support to the AP-X project manager.
Key responsibilities: (included but not limited to the following)
1. Travel Design -
• Liaising with global fundraising teams to create bespoke itineraries for their donors in their regions
• Quoting on travel at cost and building itineraries on the Safari Portal
• Managing reservations, booking process, and itineraries once the booking is confirmed
• Liaising with ground handlers and preferred AP-X suppliers
• Updating parks according to detailed guest information
2. Administration -
• Managing of AP-X specialist camp reservations and allocations
• Guest invoicing and payment allocations (ResRequest)
• Supplier invoices and payments to secure services for travel
• Financial reconciliations in conjunction with the AP-X travel designer (guest invoices, supplier invoices, proof of payments, credit notes and other documentation relating to the final reconciliation to the finance team)
• Following up with suppliers and ground handlers
• Monthly reporting on experiences and revenue
• Research and assistance on guest profiles
• Updating of Safari Portal content pages in conjunction with Marketing and Comms
Job Requirements
Requirements for the role:
• Tertiary qualifications (proof will be required once shortlisted)
• A minimum of 5 years’ experience in the high-end luxury safari industry and proven track record – both in operations and reservations (will require three contactable references once shortlisted)
• Proven track record with suppliers and agents (will require two contactable references once shortlisted)
• Experience in using ResRequest and Safari Portal – or similar reservation and itinerary building tools (proof will be required once shortlisted)
• Basic bookkeeping skills, financial acumen and business management
• Travel knowledge of Angola, Rwanda, Malawi, Zambia, Zimbabwe, Botswana and Mozambique advantageous
• Professional, fun, creative, team player who is willing to share ideas and learnings with others
• Ability to work independently and be self-motivated
• Ability to take initiative, with excellent planning and organizational skills
• Attention to detail with a high level of accuracy
• Comfortable with multitasking on executing various experiences simultaneously
• Formidable communication skills, both written and verbal (non-negotiable)
• Computer literate with Microsoft Office 365 (Outlook, Share Point, Word, Excel, Power Point)
• Ability to build and manage relationships with a wide variety of people and cultures
• The position is not commission-based, however there is opportunity to travel and be a part of the conservation initiatives across the various parks when operationally possible
Apply Here: https://tinyurl.com/2spy6wsj