Professional Experience:
PROFESSIONAL SUMMARY
I am a results-driven Digital Project Manager, Educational Specialist, and Research Professional with 10+ years of international experience across higher education, government, and AI-driven environments. Proven track record of leading digital transformation initiatives, designing data-driven educational systems, and delivering impactful research outcomes. I am skilled in managing cross-functional teams, implementing scalable technology solutions, and leveraging data analytics, AI, and cloud technologies to drive performance, efficiency, and innovation. I have experience in delivering projects in public-sector and higher-education environments, with a strong focus on development impact, policy improvement, and capacity building in both developed and emerging markets.
• Led delivery of AI-driven digital transformation projects, improving operational efficiency by 35% across client platforms.
• Managed cross-functional teams of 8–15 engineers, data scientists, and designers, achieving 97% on-time sprint delivery using Agile/Scrum methodologies.
• Implemented AI-powered automation solutions that reduced manual processing time and increased workflow scalability.
• Defined and tracked KPIs across multiple projects, improving performance visibility and reducing delivery risks.
• Spearheaded integration of cloud-based AI services (Azure AI, APIs), enhancing system performance and reducing latency.
• Collaborated with stakeholders and clients to translate business needs into technical requirements, increasing customer satisfaction scores by 30%.
• Introduced data-driven reporting dashboards, enabling real-time decision-making and improving project transparency by 50%.
• Optimised project workflows using Jira and Azure DevOps, reducing bottlenecks and improving team productivity.