WeWorld has opened a Roster for Heads of Support Services with strong experience in both development and emergency settings, for short-notice, short-term deployments in countries where WeWorld may experience unexpected gaps. Short-listed candidates will be interviewed and selected candidates will join the WeWorld roster of professionals contacted when needed. Inclusion on the roster is active for the ongoing year and can be renewed; it does not guarantee any immediate or future collaboration.
The Head of Support Services reports to the Country Representative and is responsible for the management and coordination of all country support services departments, including Finance, Human Resources, Logistics and Procurement, ensuring efficient, compliant and accountable support to programme implementation.
Main responsibilities:
- Provide leadership, line management and guidance to country Finance, HR, Logistics and Procurement teams
- Coordinate support services planning and priorities in line with country objectives and programme needs
- Ensure internal policies, SOPs and the Local Operational Manual are developed, updated and applied
- Oversee accounting, financial reporting, country and project budgets, expenditure monitoring and financial planning
- Supervise procurement and logistics operations in accordance with WeWorld manuals and donor requirements, including assets, fleet, warehouse and stock
- Ensure compliance with employment regulations and oversee payroll, insurance, benefits and staff training
- Supervise expenditure verifications, audits, spot checks and donor assessments
- Strengthen oversight and corruption-prevention measures and mitigate operational risks
- Support the Country Representative with emergency headcounts and safety and security measures when required
Essential requirements:
- Degree in Economics, Political Science or a related field
- Deep knowledge of administrative and procurement rules of major donors (ECHO, EU, UN, AICS)
- Fluent written and spoken English; proficiency in Microsoft Office
- At least four years of experience in similar roles, managing Finance, HR, Logistics and Procurement in international cooperation or humanitarian contexts
- Experience in budgeting, financial reporting, donor compliance, procurement and audit processes
Desirable: previous experience in WeWorld countries of operation or comparable humanitarian contexts; fluency in Italian; another relevant language (French, Arabic, Portuguese, Ukrainian, Pashto, Farsi, Swahili).
Offer: short- or medium-term assignments according to programme needs; base salary €3,190–€3,790 gross monthly plus contributions reflecting role complexity and hardship level, under the WeWorld Expatriates Compensation Policy; health insurance, flight ticket and visa/work permit covered; one day of paid menstrual leave per month.
Deadline: 06/11/2026
HOW TO APPLY:
Apply online through the WeWorld recruitment portal: register or log in, upload your CV and submit the application form (covering letter optional) at the job page.