The WASH Technical Assistant (Soft) supports the implementation of water, sanitation and hygiene activities through technical, administrative and organisational support. The role contributes to problem-solving, resource management and technical knowledge sharing for effective project delivery. Hybrid, based in Beni, DR Congo; full time.
Responsibilities:
- Ensure adherence to NRC policies, tools, manuals and guidelines.
- Assist in implementing the WASH programme portfolio in line with the action plan.
- Independently carry out procedures and activities within own function, according to delegations.
- Prepare reports as required by management and ensure proper document filing.
- Facilitate and supervise community mobilisation, behaviour change interventions and distributions of WASH item kits.
- Support the establishment, training and follow-up of local WASH management structures (water point committees, sanitation committees, school hygiene clubs, etc.).
- Contribute to needs identification and to the design and implementation of specific assessments (KAP, WASH'Em, barrier analysis).
- Contribute to the design of WASH behaviour change themes, messages, approaches and tools for target groups.
- Collect and share weekly evidence of soft WASH activities (photos, success stories, testimonies, epidemiological data, distribution lists).
- Follow the procurement process for goods and services for soft WASH activities and give quality feedback to the manager.
- Support data collection and supervision for needs assessment and participant targeting.
- Accompany local partners in implementing soft WASH activities.
- Contribute to safe and inclusive programming (SIP) checklists and environmental screening (NEAT+) follow-up.
Qualifications:
- Experience in WASH technical expertise, with emphasis on community mobilisation, awareness-raising and capacity building.
- Experience with an NGO, preferably international, in an emergency humanitarian context including displacement sites.
- Willing and able to travel and work regularly in the field in complex and volatile contexts.
- Fluent in French (written and oral) and Swahili; command of local languages in the area of intervention.
- Minimum university degree (equivalent to BAC+3) in social sciences, local development, public health or health promotion, anthropology or a similar field.
- In-depth knowledge of the humanitarian context in the assigned territories and health zones; knowledge of SPHERE standards.
- Proven knowledge of behaviour change theory and approaches, participatory methodologies and community mobilisation.
- Good planning and monitoring skills.
- Ability to work in insecure environments, resilience to stress, respect for cultural differences, strong communication, problem-solving and teamwork skills.
* Apply Before 20/10/2026, 10:00
HOW TO APPLY:
Apply online via the NRC NORCAP careers portal before 20/10/2026.
https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/21847