Location: Doha, Qatar
Hamad Bin Khalifa University (HBKU), a member of the Qatar Foundation for Education, Science, and Community Development (QF), was founded in 2010 to continue fulfilling QF's vision of unlocking human potential. HBKU is a homegrown research and graduate studies University that acts as a catalyst for positive transformation in Qatar and the region while having a global impact. The Enrollment and Registration Department provides comprehensive services to prospective and current students, faculty, advisors, and academic units throughout the student lifecycle. The Department manages admissions, registration, course scheduling, maintenance of the university catalog, student records, and the issuance of official academic documents.
HBKU seeks applications for the position of Senior Enrollment Technology and Operations Specialist. The applicant will be responsible for overseeing the end-to-end operation of enrollment technology and registration systems, ensuring consistent system performance, data accuracy, and compliant reporting. Responsibilities include: serving as the primary functional point of contact between enrollment operations and HBKU IT; overseeing the operational administration of enrollment and registration systems including Banner, CourseLeaf modules, ARGOS reporting, CRM, EvaluationKit and Scheduling systems; liaising with IT on system configuration, issue resolution and upgrades; ensuring effective system integration and functionality; monitoring system performance and resolving complex system-related challenges; leading the functional execution of system updates and implementations; acting as a core functional contributor in Student Information System (SIS) initiatives, overseeing testing, data validation and implementation readiness; recommending technology enhancements; ensuring integrity and accuracy of enrollment data; developing and validating operational reports and dashboards; providing training and support to staff; acting as subject matter expert for enrollment-related technologies; and working with academic departments and administrative units to resolve enrollment system issues.
Requirements: Bachelor's degree in computer science, Information Technology, or a related field. 6-8 years of experience in higher education, preferably within the Academic Support function, with at least 2 years' experience working with Student Information Systems (SIS). Working knowledge of databases, reporting tools, and scripting used for SIS reporting and automation (e.g., SQL and reporting tools); experience with web-based systems and ARGOS reporting preferred. Demonstrated experience in project planning and execution with strong attention to detail. Strong analytical skills; proficiency in data visualization and reporting tools an advantage. Excellent verbal and written communication skills; proficiency in Arabic is an advantage. Experience delivering functional training and user guidance. Strong problem-solving skills. Ability to work collaboratively with cross-functional teams. Proficiency in MS Office; knowledge of Power BI an advantage. Proficiency in CourseLeaf products and Banner SIS highly desirable. Experience with Infosilem and Slate highly desirable.
HBKU offers an attractive compensation package that includes a tax-free salary and additional benefits such as an accommodation allowance, annual paid leave, and medical insurance. Hamad Bin Khalifa University is an equal opportunity educator and employer.
Closing Date: 18 NOV 2026
HOW TO APPLY:
To apply, please follow this link: https://hbku.wufoo.com/forms/z1241z1t0s7u1zz/ Additional documents may be solicited from short-listed candidates. Applications will be reviewed immediately and continue on a rolling basis until the position is filled. Shortlisted candidates will be contacted for interviews.