Job ID: 312990

Project Assistant (Cultural Mediation)

IOM - International Organization for Migration

Location: Rome, Italy

Apply by: 26 Aug 2026

Relevant Sectors

Human Rights, Law, Migration, Conflicts, Justice

Context:
 
Under the overall supervision of the Director, Coordination Office for the Mediterranean, Chief of Mission in Italy and Malta, Representative to the Holy See, the supervision of the Integration Specialist and the direct supervision of the Labour Exploitation Expert and Project Manager, the incumbent will provide clerical and language support to the project activities in the framework of the ALT Caporalato T.R.E. project, aimed at supporting outreach to migrants and overcoming linguistic barriers during inspections and information sessions.
 
Responsibilities:
 
Core Functions / Responsibilities:
 
  • Provide cultural mediation support to the Territorial Labour Inspectorates’ activities aimed at fighting migrants’ labour exploitation during labour inspections and information sessions in an impartial manner.
  • Support the provision of general information on national laws and administrative procedures related to recruitment, irregular work, labour exploitation and trafficking in persons, assisting the project staff.
  • Contribute to awareness-raising activities on protection mechanisms for victims of labour exploitation and/or trafficking.
  • Assist inspection taskforces by accompanying teams to different sites within the area of competence, facilitating communication with migrants.
  • Provide language support during outreach activities, inspections, and meetings, maintaining impartiality.
  • Perform any other related clerical duties as may be assigned.
 
Qualifications:
 
Education:
 
  • High School Diploma with three years of relevant professional experience; 
  • Bachelor’s degree from an accredited academic institution with one year of relevant working experience.
 
Experience:
 
  • Experience in clerical or administrative support functions such as filing, record-keeping, or data entry.
  • Experience in cultural mediation particularly with migrants or vulnerable groups, is an advantage.
  • Previous experience providing support to community-based initiatives, international organizations, NGOs and/or EU Agencies would be an asset.
 
Skills:
 
  • Ability to provide clear and impartial cultural mediation between Italian and migrants’ mother tongues.
  • Good organizational skills for handling clerical tasks including documentation and logistical support.
  • Strong interpersonal skills to communicate effectively and respectfully with people from diverse cultural backgrounds.
  • Driving licence is required.
 
Languages:
 
For this position, fluency in Italian and mother tongue in Sinhala is required (oral and written).
 
Required Competencies:
 
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
 
Values - all IOM staff members must abide by and demonstrate these values:
 
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
 
Core Competencies
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
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