The opportunity
We are recruiting for an experienced Office Administrator to join our Central Team at Social Finance. This role is ideal for an experienced, capable administrator who is already established and successful in their field. You will provide consistent, high-quality administrative and business support across the organisation, ensuring smooth day-to-day operations.
The postholder will support colleagues, visitors and managers with core team and office administration, coordination and practical support, playing an active role in anticipating needs, improving ways of working and helping the organisation run efficiently. You will be proactive and reliable, working closely with colleagues, managers and external stakeholders, anticipating needs, managing competing priorities, and helping to improve ways of working across the organisation.
The team
This role sits within our central business support function, reporting to the Governance and Business Support Lead. It is the engine room of the organisation — providing core administrative and office support across all teams. You will be a reliable point of contact, managing multiple requests and keeping things organised behind the scenes in a busy environment. This role suits an administrator who enjoys variety, thrives on being the ?'go-to' person, and takes pride in keeping an office running smoothly.
We are open to this role being part-time, but some cover is required every day (Monday to Friday).
Key responsibilities
Administrative & Office Support
* Provide high-quality administrative support across the organisation, ensuring smooth day-to-day operations
* Act as a first point of contact for queries (including shared inboxes and phones), responding professionally and triaging appropriately
* Coordinate visitors, meeting rooms and office logistics
* Maintain accurate records, shared systems, documents and trackers
* Prepare, format and edit correspondence, reports, presentations and other documentation
Meetings, Coordination & Diary Management
* Coordinate internal and external meetings, including diary management, booking rooms, circulating papers, minuting meetings and managing action logs
* Support the scheduling of complex meetings involving multiple stakeholders
* Prepare meeting materials and support effective governance processes
* Liaise confidently with internal teams, partners and external organisations
Travel, Expenses & Financial Administration
* Arrange travel and accommodation, including group bookings
* Process expenses, purchase orders and supplier setups accurately and on time using internal systems
* Track and manage costs related to meetings, travel and ad-hoc activities
Systems, Data & Reporting
* Use Office tools (Word, Excel, PowerPoint, Outlook) confidently to manage information
* Support basic data collation, spreadsheets and internal reporting processes
* Use collaboration tools such as SharePoint, Teams and/?or Slack to manage work efficiently
Proactive Support & Continuous Improvement
* Take ownership for tasks, following through reliably and with attention to detail
* Anticipate team needs, think ahead and flag potential issues
* Identify opportunities to improve administrative processes, systems and ways of working
* Provide flexible, ad-hoc support and contribute to special projects as required
About you
Essential
* Proven experience in an administrative, office coordination or business support role
* Strong organisational skills and the ability to manage multiple priorities effectively
* High levels of accuracy, reliability and attention to detail
* Confident communicator, able to engage professionally with colleagues and external stakeholders
* Strong IT skills and confidence using standard office systems
* Able to work independently with minimal supervision while being a collaborative team member
Personal Attributes
* A career administrator who values the importance of high-quality admin support
* Proactive, dependable and service-oriented
* Comfortable working in a fast-paced environment
* Professional and discreet, able to handle sensitive or confidential information
For complete job description and to apply, visit:
https://www.socialfinance.org.uk/join-us/current-vacancies/administrator-office-and-business-support
HOW TO APPLY:
We use Applied (https://app.beapplied.com/apply/3mqxdhp2km), an application platform developed by the Behavioural Insights Team, to record your application. Applied uses behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process.
You will be asked to upload your CV, which will then be blind-reviewed, removing any identifying information. You will also be asked to respond to situational based questions which will allow you to express your ability. Your answer to each question will be viewed in isolation. Please therefore ensure there is enough detail in that single response, without any references to your other responses.
Apply here (https://app.beapplied.com/apply/3mqxdhp2km)