Job Title: Data Management Officer
Reports to: Global Technical Advisor for Data Management
Terms: Fixed-term, Full-time, 2 years, Hybrid (50% office attendance)
Salary: GB5 (€47,539 - €52,821)
About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world's poorest countries.
Concern's vision, our mission and our work are all defined by one goal - ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.
Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.
Role Purpose: As part of Concern Global Data Management team, you will provide support to Concern countries in all aspects of data management, including support for collection, analysis and use of quantitative data collected via Concern's DDG system. This role will focus specifically on supporting the technical aspects of Concern's Digital Data Gathering system - managing the day to day running of the survey request system, ensuring adherence to GDPR standards, rollout of application updates, supporting the implementation of ETL processes designed by the Data Management Advisor, including API endpoints and DBMS, for use in Power BI dashboards and reports.
The Data Management team is part of Concern's Monitoring Evaluation and Learning (MEL) unit that sits within the Strategy, Advocacy and Learning (SAL) Directorate and works primarily to support Country Programmes. Central to the MEL team is their collaboration with technical advisors and programme teams across our core sector areas of Health, Nutrition, WASH, Education and Livelihoods as well as in our thematic approaches of Equality, Climate and Environment, Conflict Sensitivity, Disaster Risk Reduction and Protection. The MEL team plays a key role in shaping the global MEL strategy and approaches implemented across 24 countries.
Responsibilities:
Managing the survey request system
* Maintaining an online survey tracker system on Sharepoint
* Coordinate building of digital surveys and tools on iFormBuilder as per requests from countries, prioritising where necessary according to protocols
* Management of data anonymization processes for data collected on Concern's DDG system
* Lead on the building of digital versions of new standard indicators and data collection tools in XLSForm format that will be used across all Concern programmes
Communication
* Lead on iForm Builder communication including weekly calls with Zerion
* Liaise with Concern's HO's IT team and technical advisers from the SAL Directorate
* Communicate technological solutions to M&E problems clearly to non-technical people, including Concern's staff in field location
* Update Concern's Programme Quality (PQ) Guide with all standard indicators, tools and related guidance
Data Collection & Management
* Support the management and monitoring of data collected via Kobo Toolbox, ensuring data completeness, accuracy, and timeliness.
* Assist with data cleaning, validation, and basic quality checks on incoming datasets.
Database Support
* Assist in maintaining relational databases used to store Kobo and other data sources.
* Support routine database operations such as data uploads, backups, and basic performance checks.
* Help organize and manage data tables to ensure consistency and usability for analytics.
* Facilitate standardisation of non-standard content (e.g. country-based choice lists) to minimise schema drift
ETL Pipeline Support
* Support the development, execution, and monitoring of ETL pipelines that move data from Kobo into databases and analytics environments.
* Work on automated cleaning and QA scripts through the standard pipeline.
* Assist with scheduled data refreshes and troubleshoot basic ETL errors under guidance from senior staff.
* Help implement simple data transformations required for reporting and analysis.
Reporting & Analytics Support
* Prepare datasets for use in Power BI reports and dashboards.
* Assist in validating data displayed in Power BI against source systems.
* Support routine refreshes and maintenance of existing Power BI reports.
Collaboration & Learning
* Work closely with data scientists, data engineers, and program teams to understand data needs.
* Follow data governance, privacy, and security guidelines.
* Continuously build skills in databases, ETL tools, and data visualization.
General
* All staff are responsible for upholding and promoting Concern's values, including our workplace equality, diversity and inclusion, and safeguarding values.
* All staff are required to participate and contribute as necessary towards Concern's emergency response as and when required.
Role Holder Requirements:
* Bachelor's degree in computer science, Data Science, Information Systems, Statistics, Engineering, or a related field.
* Basic understanding of databases and SQL.
* Experience or exposure to ETL concepts
* Familiarity with data concepts such as data cleaning, data validation, and structured datasets.
* Strong attention to detail and willingness to learn.
* Good communication skills and ability to work in a team environment.
Desirable
* Experience in Python
* Experience working overseas
* Ability to work in French
* Experience of using AI for data analysis and general problem solving
For complete job description and to apply, visit:
https://jobs.concern.net/jobsireland/vacancy/data-management-officer-2552-dublin/2570/description/
HOW TO APPLY:
If this role sounds right for you, please apply with your CV and cover letter. Apply Now (https://jobs.concern.net/jobsireland/vacancy/data-management-officer-2552-dublin/2570/description/action/apply/?pagestamp=8223ad24-414e-4477-93db-c23560528eb8)