Job ID: 304567

IT Support Coordinator

Action Against Hunger France

Location: France

Apply by: 12 Jun 2026

Relevant Sectors

Communications, Media, Knowledge Management, Editor

About: Action Against Hunger

Founded in 1979, Action Against Hunger is an international non-governmental organization that fights hunger worldwide. Its charter of humanitarian principles--independence, neutrality, non-discrimination, free and direct access to victims, professionalism, and transparency--has defined its identity for 45 years. Its mission is to save lives by eliminating hunger through the prevention, detection, and treatment of undernutrition, particularly during and after emergencies related to conflicts and natural disasters. Action Against Hunger coordinates its programs around seven areas of activity: Nutrition and Health; Mental Health and Psychosocial Support; Food Security and Livelihoods; Water, Sanitation, and Hygiene; Advocacy; Climate; and Research. In 2024, Action Against Hunger assisted more than 26 million people in 57 countries around the world. www.actionagainsthunger.org

Assignment :

Under the supervision of the Deputy Director of Production and Operations, you will be responsible for coordinating the IT support team of 5 people.
Your responsibilities will include:
Providing user support; Identifying, analyzing, and resolving IT incidents
; Providing training and support to new employees;
Managing the IT infrastructure; Managing inventory
; Planning deployments and renewals
; Installing and configuring new equipment
; Performing maintenance; Carrying out preventive and corrective maintenance on all equipment (computers, printers, etc.);
Participating in IT projects; Actively participating in the deployment of new tools and contributing to the continuous improvement of processes;
Managing and training a team of 4 people: a Support Specialist and three IT Assistants (apprentices and interns).

Start date: 15/06/2026

Profile:

A graduate in computer science, you have solid experience in IT infrastructure administration and user support. You are comfortable with the installation, configuration, and maintenance of operating systems and office applications.
This position requires a high level of technical expertise, with access to endpoint management interfaces (SCCM), user management systems (Office 365, Active Directory), videoconferencing rooms (Poly, Barco), and security (Bitdefender).
Ideally, you have initial team management experience and possess excellent interpersonal skills, as well as a strong aptitude for teamwork. You are known for your rigor, analytical skills, and active listening.
You are service-oriented, proactive, organized, and able to manage priorities effectively.
Working in an international environment, you are fluent in English, both spoken and written.

Employment conditions

Status: Integrated Manager - Permanent Contract - Full-time
Location: Montreuil (Seine-Saint-Denis)
Salary: €41,000 to €50,000 gross per year over 13 months depending on experience
Seniority bonus after 3 years of service at headquarters (For permanent positions)
Benefits: 25 days of paid leave per year and 21 days of RTT (
reduced working time) Health and life insurance coverage: 80% covered by ACF
Salary maintenance schemes (illness, maternity, paternity)
Transportation allowance: 50% reimbursement of the flat rate between home and work
Meal vouchers (Up Lunch Card): 60% covered by the association for a value of €8 Works
council social benefits (gift vouchers, reimbursement of cultural activities, etc.)
Remote work: Remote work open to all employees within metropolitan France
A mandatory presence at headquarters of 3 days per week has been defined for this position
Mandatory group meetings / Also mandatory by the employer: for meetings and group events (up to 3 days per month) and 2 days of mandatory attendance upon joining the team.
Remote work allowance.
Training: Unlimited and free access to the Talentsoft e-learning platform.