Location: Niamey, Niger
World Renew is seeking a Regional Safeguarding Coordinator for its West Africa Ministry Team. This is a one-year renewable, full-time contract. The post is based in Niger, Nigeria or Mali, in one of the three West Africa office locations. The role reports to the Regional Director, with a technical matrix line to the Director of Safeguarding and Accountability.
Purpose: Support implementation of World Renew's safeguarding suite of policies in Niger, Mali, Nigeria and other countries with a disaster response presence or programming. This means strengthening safeguarding compliance capacity across the region, country offices and partners. It also means supporting safeguarding and complaints focal points, taking part in investigations, and handling and reporting on complaints and feedback.
Key responsibilities:
- Oversee implementation of safeguarding policies, procedures and guidelines across the region, and communicate key policy content to all staff.
- Advise the Regional Director, Country Directors and Focal Points on contextualized complaints mechanisms, including in disaster-response countries.
- Develop training materials for staff, focal points, partner staff and board members, and build the capacity of Safeguarding and Complaints Focal Points.
- Engage communities in designing and contextualizing policies and reporting mechanisms, with attention to the most vulnerable populations.
- Handle feedback and complaints, support the regional Complaints Handling Committee, keep secure and confidential records, and make referrals where needed.
- Provide surge support to disaster response teams to set up complaints and feedback mechanisms.
- Support investigation processes and protect the anonymity and welfare of complainants, staff and partners, using a victim/survivor-centered approach.
- Support country-level Communities of Practice and represent World Renew in safeguarding and PSEAH networks, including ACT Alliance and the CHS Alliance.
Requirements:
- Bachelor's degree in social work, psychology, human resources, international development, political science, law or a related field. A postgraduate qualification is an asset.
- At least 5 years of relevant experience in safeguarding, complaints handling, case management, investigations, child protection, PSEA/PSEAH or protection.
- Experience developing and delivering training and capacity-building, and working across cultures.
- Experience in humanitarian, fragile or conflict-affected settings is highly desirable.
- Fluent English is required. French is highly desirable. Knowledge of Hausa, Bambara or other regional languages is an asset.
- Proficiency in Microsoft Office.
- Willingness to travel in-country (about 30%) and internationally, including to remote and high-risk environments.
- Permanent work authorization is required at time of hire, and a background check applies.
Closing date: 2026-10-25
HOW TO APPLY:
Apply online through the World Renew Breezy HR portal. The tentative application deadline is end of day October 25, 2026, and the closing date may change depending on application volume. Candidates are moved through the hiring process on a continuous basis, so early applications are encouraged.
https://world-renew.breezy.hr/p/359af7e221c6-regional-safeguarding-coordinator-west-africa-ministry-team/apply