Learning Experience Designer — Operations, Washington, District of Columbia (Remote)
Learning Experience Designer — Operations, Washington, District of Columbia (Remote)
Learning Experience Designer
Operations - Washington, District of Columbia (Remote)
Children's Funding Project is a nonprofit social impact organization that helps communities, states, and Native nations expand equitable opportunities for children and youth through strategic public financing. We collaborate with local leaders and advocates to help them understand the multiple sources of funding for children and youth, identify sustainable ways to fund their goals for kids, and develop customized financing solutions tailored to their needs. Our library of resources, custom tools, one-on-one coaching, and training events help advocates, policymakers, and Native leaders develop the skills they need and build collective momentum toward an equitable future for all children. This growing organization is dynamic and seeks to meet the needs of the child and youth field and provide a healthy work environment. Read more about us at: https://www.childrensfundingproject.org/.
About the Position: Children's Funding Project is seeking a collaborative and detail-oriented learning professional to join our team as a full-time Learning Experience Designer. This role will collaborate with team leads and staff to support the design, development, and continuous improvement of e-learning materials and their administration on the organization's learning management system (LMS). These efforts will help strengthen the organization's capacity-building approach in communities across the country. This role will also serve as an organization-wide resource for building internal infrastructure around training excellence. You'll support the design, development, execution, and evaluation of training experiences across the organization, while also building deep content expertise in fiscal mapping and cost modeling to eventually coach others in these methodologies. This position reports to the Senior Manager of Products & Technical Implementation.
Key Responsibilities:
Learning Experience and Training Design, Implementation, and Evaluation (40%)
- Partner with team leads and content experts across the organization to craft effective training sessions and associated resources across modalities (online courses, learning modules, live sessions, and others).
- Conduct structured content interviews with subject matter experts to scope, sequence, and prioritize learning objectives, applying editorial judgment to ensure organizational nuance, field-specific context, and best practice considerations are preserved in AI-assisted production.
- Partner with senior content experts to review AI-assisted learning materials for accuracy, contextual appropriateness, and values alignment.
- Apply human-centered design principles, instructional design principles, adult learning theory, and facilitation best practices, and an equity lens to all training development and execution.
- Support staff in executing and evaluating their training sessions through observation and user feedback.
- Support the Vice President of Learning and Innovation and the Director of Coaching and Capacity Building in the execution of organization-wide learning initiatives, establishing concrete and measurable standards for high-quality training and effective learning.
Online Course Development, Management, and LMS Operations Support (40%)
LMS-Based Content Development
- Revise and update course materials based on user feedback, and monitor learner engagement, completion rates, and technical issues to inform ongoing improvements.
- Support the adaptation of existing courses to meet the needs of specific content areas and audiences across the cradle-to-career continuum.
- Support the design and development of interactive, user-centered online learning courses using Articulate authoring tools. Incorporate interactive features, multimedia content, and downloadable resources.
- Leverage AI-assisted tools to accelerate course development–including drafting storyboards, generating scenario-based content, and producing accessibility descriptions–while applying professional judgment to ensure quality, accuracy, and alignment with CFP's voice and frameworks.
- Apply accessibility standards and adult learning principles to the design of all learning materials to ensure they are inclusive, engaging, and effective.
LMS Operations and Support
- Build and maintain structured learning paths and collaborative learning communities within the 360Learning LMS, overseeing day-to-day operations to ensure a smooth learner experience.
- Manage relationships with 360Learning customer support staff and stay up to date on platform feature updates and releases, including AI-assisted features.
- Stay current on best practices in e-learning and LMS administration, including emerging AI applications in learning design, and bring informed perspective on when and how to deploy them within Children's Funding Project's learning ecosystem.
Project Coordination and Cross-Team Collaboration
- Collaborate with team leads and the senior manager of products to manage timelines, document processes, and ensure timely delivery of new e-learning courses and course updates.
- Provide ongoing technical assistance to external learners using the 360Learning LMS and internal staff working with both Articulate and the LMS.
- Provide demonstrations and training for internal teams, as well as external clients, partners, and interest-holders, to promote course engagement and build proficiency with the LMS.
- Coordinate with the director of communications and web designers to ensure course content aligns with organization's branding and web standards; prepare and manage web-ready files (e.g., SCORM packages, Articulate web exports).
Content Expertise Development and Coaching Pathway (20%)
- Develop content knowledge of Children's Funding Project's field-tested fiscal mapping and cost modeling methodologies through structured immersion and shadowing.
- Develop knowledge of the organization's coaching approach by working alongside fiscal mapping and cost modeling coaches.
- Demonstrate willingness to build content expertise in strategic public financing and contribute to coaching and training of external learners.
- Other duties as assigned.
Required Skills and Qualifications:
- Bachelor's degree required; graduate preparation in instructional design, education, learning sciences, public policy, or a related field strongly preferred. Candidates with demonstrated substantive engagement with adult learning theory and its application in professional and policy contexts are encouraged to apply.
- 5-8 years of experience in child and youth-focused direct-service work, public policy or administration. Knowledge of the child and youth-serving field is foundational to this role.
- Experience supporting instructional design and digital curriculum development, including the creation of professional development courses for an online learning environment.
- Demonstrated ability to translate complex concepts into accessible and engaging learning materials.
- Proficiency with Articulate course authoring tools, including AI-assisted features, to design interactive courses and learning modules.
- Demonstrated ability to integrate AI tools into instructional design workflows, including prompt development, content generation review, and quality assurance of AI-produced materials, while maintaining editorial judgment and organizational voice.
- Strong knowledge of universal design principles, accessibility standards, and virtual facilitation techniques; experience administering 360Learning or comparable learning management systems.
- Effective collaborator across cross-functional teams with strong coordination, project management, and communication skills.
- Deep commitment to equity and social justice for all children and youth, applied as a lens throughout design and professional practice.
HOW TO APPLY:
TO APPLY: A cover letter is required for consideration and should address your specific interest in and vision for the position, as well as relevant professional and lived experiences. The cover letter will weigh heavily in the selection process.
Apply at https://childrensfundingproject.bamboohr.com/careers/45